Terms of Use
Last updated: February 2026
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.
2. Products and Services
All products listed on this website are intended for research purposes only. By purchasing from us, you acknowledge and agree that:
- Products are sold strictly for laboratory and research use
- Products are not intended for human or animal consumption
- You are responsible for ensuring compliance with all applicable laws and regulations in your jurisdiction
- Product descriptions are provided for informational purposes and do not constitute medical advice
3. Account Responsibilities
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
4. Pricing and Payment
All prices are displayed in the currency applicable to your selected region and include or exclude taxes as indicated at checkout. We reserve the right to:
- Modify prices at any time without prior notice
- Correct pricing errors
- Cancel orders affected by pricing errors
- Limit order quantities
5. Shipping and Delivery
Shipping times and costs vary by destination and shipping method selected. We are not responsible for delays caused by customs, weather, or other circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.
6. Returns and Refunds
Due to the nature of our products, returns are accepted only for damaged or incorrect items. You must contact us within 7 days of receiving your order to initiate a return. Refunds will be processed to the original payment method within 14 business days of receiving the returned item.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
11. Contact Us
If you have any questions about these terms, please contact us through our website.