Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, shipping and billing address when you create an account or place an order
• Payment information (processed securely through our payment providers)
• Communication preferences and correspondence you send to us
• Order history and transaction details

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent, which you can withdraw at any time)
• Improve our website, products, and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These parties are obligated to keep your information confidential.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is encrypted and processed through PCI-compliant payment providers.

5. Cookies and Tracking

We use essential cookies to ensure the proper functioning of our website, including maintaining your shopping cart and session. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for accounting and legal compliance purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our website.